0x800F0923 is a common error on Windows 10, and it indicates that a device driver or software installed on your computer isn’t compatible with the upgrade. While it might be difficult to pinpoint exactly which driver or application is causing the problem, usually the issue is caused by a third-party antivirus, graphics card or an older hardware driver. In this guide, you’ll learn the steps to fix error 0x800F0923 as you try to install a new version of Windows 10 using Windows Update.

How to fix Windows 10 error 0x800F0923

Windows Update Troubleshooter

Although there are many ways to fix this issue, you can use the Windows Update troubleshooter to quickly try resolve this error. After the process completes, go to Settings > Update & security > Windows Update, and try to update your system one more time.

Update device drivers

If your device is unable to find new driver, check your computer manufacturer support website to download updated driver, and follow their instructions. Device Manager Device Manager automatic driver update After completing the steps, go to Settings > Update & security > Windows Update, and try to update your system one more time.

Disable security software

Although it’s not recommended to use your computer without an antivirus, usually, third-party solution (excluding the Windows Defender Antivirus) or other security software could cause the error 0x800F0923 as you try to install a new version of Windows 10. To make sure your antivirus or another software won’t interfere with the upgrade process, you can temporarily uninstall the software, and then reinstall it after the installation. Once you completed the steps, follow the on-screen directions to finish uninstalling the application, and repeat the steps for other security software you may have. Apps settings on WIndows 10 (Creators Update)

Media Creation Tool

As the last resort, you can use the Media Creation Tool to do an in-place upgrade or clean installation of the latest version of Windows 10. To do an in-place upgrade using the Media Creation Tool, use these steps:

To do a clean installation of Windows 10 using the Media Creation Tool, use these steps:

Alternatively, if you’re running Windows 10 Pro or Windows 10 Home, you can also use the Update Assistant to upgrade to the latest version of the OS. All content on this site is provided with no warranties, express or implied. Use any information at your own risk. Always backup of your device and files before making any changes. Privacy policy info.